Policies

All reservations are subject to the seasonal cancellation fees; please, only written cancellation to our e-mail will be processed and confirmed to you as a guarantee of acceptance.

For bookings made within the same month:

  • 24 hours prior arrival: 100% of rack rate or plan.
  • 72 hours prior arrival: 50% of rack rate or plan.

off season:

  • 60 – 31 days prior arrival: 20% of Rack Rate or plan.
  • 30 – 21 days prior arrival: 50% of Rack Rate or plan.
  • 20 – 00 days prior arrival: 100% of Rack Rate or plan. 

For high season and festivities: 

  • 60 – 31 days prior arrival: 50% of Rack Rate or plan.
  • 30 – 21 days prior arrival: 100% of Rack Rate or plan.

CHECK-IN / CHECK-OUT

  • Check – in is at  1:00 PM. 
  • Check – out is at  09:00 PM. 
SANCTUARY // All Rights Reserved // for more information please call Dual::dmw
(593 9) 9 9483 709